Can I add a new Bank account to withdraw to?
Please login to your Client Portal to add new Bank account.
For clients who see Bank Transfer in their withdrawal method, to add bank account, please click Bank Accounts (left-hand panel) > choose Add New Bank > Input your bank information and upload your bank statement > click Save and Submit. Your bank account information will be checked and verified within 2 business days once receipt. Once your bank account is verified, you can request for withdrawal.
For clients who see Internet Banking in their withdrawal method, you can add bank account information along with your withdrawal request. Please click on Internet Banking withdrawal method > input the bank information and upload your bank statement > input your withdrawal amount > click Submit. Your bank account and withdrawal request will be checked and verified within 2 business days one receipt.
Please note that our processing team may contact you via email for more information if needed.
Do look out for our email during this time.