Client Service Team
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Ostatnia aktywność: Client Service Team-
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Do you charge account maintenance fee?
We do not charge account maintenance fee on active accounts. However, we do charge a fee on inactive accounts (“inactivity fee”) Inactive Accounts are accounts that have had no open trades for ...
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Client Service Team utworzył(a) artykuł
Can I open an Axi Elite account if I have an Islamic faith?
Yes you can. We offer a swap-free Islamic Elite trading account available in USD currency only. You may reach out to us through our live chat, email or give us a call and we will help you through t...
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Client Service Team utworzył(a) artykuł
How do I qualify for an Axi Elite account?
To qualify for an Axi Elite account, you must have an account balance of USD 25,000 and be a professional investor.
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What is the turnaround time to be enrolled into the Axi Elite program?
The turnaround time is about 3-5 business days to be successfully enrolled into the program.
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Client Service Team utworzył(a) artykuł
How do i know if I have been successfully enrolled into the Axi Elite program after filling up the application and depositing USD$25,000?
You may reach out to us through our live chat, email or give us a call to confirm your enrolment status.
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Can I refer customers without becoming an Affiliate or an IB?
Referring customers without being a corporate partner of AxiTrader can only be done by clients with a live account. AxiTrader offers a ‘Refer a Friend’ bonus to clients introducing friends or assoc...
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Client Service Team utworzył(a) artykuł
Who is covered?
It is very important to understand that fund will only be used for a judgment that has been made by the Financial Commission; a member’s entire client base is not entitled to a payout from the comp...
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How is the Compensation Fund financed?
The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund.
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How does it work?
The Compensation Fund acts as an insurance policy for members’ clients. This fund will be held in a separate bank account and be only used should a member refuse to adhere to a judgment from the Fi...
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Client Service Team utworzył(a) artykuł
Will I be warned if I have low margin?
It is the responsibility of the client, not Axi, to monitor positions and make any margin payments as they become due. Axi will do its best to notify any client approaching a margin call position, ...