Client Service Team
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Ostatnia aktywność: Client Service Team-
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Do you charge account maintenance fee?
We do not charge account maintenance fee on active accounts. However, we do charge a fee on inactive accounts (“inactivity fee”) Inactive Accounts are accounts that have had no open trades for ...
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Can I open an Axi Elite account if I have an Islamic faith?
Yes you can. We offer a swap-free Islamic Elite trading account available in USD currency only. You may reach out to us through our live chat, email or give us a call and we will help you through t...
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How do I qualify for an Axi Elite account?
To qualify for an Axi Elite account, you must have an account balance of USD 25,000 and be a professional investor.
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What is the turnaround time to be enrolled into the Axi Elite program?
The turnaround time is about 3-5 business days to be successfully enrolled into the program.
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How do i know if I have been successfully enrolled into the Axi Elite program after filling up the application and depositing USD$25,000?
You may reach out to us through our live chat, email or give us a call to confirm your enrolment status.
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Will I be warned if I have low margin?
It is the responsibility of the client, not Axi, to monitor positions and make any margin payments as they become due. Axi will do its best to notify any client approaching a margin call position, ...
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Can I lose more money than I have in my account?
When you apply leverage to a trade, the potential exists to lose more than the monies you have deposited in your trading account. In general, the greater the leverage the higher the potential retur...
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What is a Margin Call?
If you don’t have enough funds in your account to cover a potential loss, your trade may be placed into “Margin Call”. If this happens, Axi is able to close your positions in order to minimise risk...
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What if my account balance falls below my margin requirement?
If you receive notification that your account has insufficient margin, you’ll have the option to: Close one or more of your open position(s), in order to reduce your Initial Margin; and/or Add mor...
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What’s the difference between Initial Margin, Variation Margin and Total Margin?
Initial Margin is the minimum balance you need to have in your account to open a position. Variation Margin is the unrealised profit (or loss) on open positions or transactions. Your Total Margin r...