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Client-Service-Team

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  • Client Service Team ha creato un articolo,

    Do you charge account maintenance fee?

    We do not charge account maintenance fee on active accounts. However, we do charge a fee on inactive accounts (“inactivity fee”) Inactive Accounts are accounts that have had no open trades for ...

  • Client Service Team ha creato un articolo,

    Will I be warned if I have low margin?

    It is the responsibility of the client, not Axi, to monitor positions and make any margin payments as they become due. Axi will do its best to notify any client approaching a margin call position, ...

  • Client Service Team ha creato un articolo,

    Can I lose more money than I have in my account?

    When you apply leverage to a trade, the potential exists to lose more than the monies you have deposited in your trading account. In general, the greater the leverage the higher the potential retur...

  • Client Service Team ha creato un articolo,

    What is a Margin Call?

    If you don’t have enough funds in your account to cover a potential loss, your trade may be placed into “Margin Call”. If this happens, Axi is able to close your positions in order to minimise risk...

  • Client Service Team ha creato un articolo,

    What if my account balance falls below my margin requirement?

    If you receive notification that your account has insufficient margin, you’ll have the option to: Close one or more of your open position(s), in order to reduce your Initial Margin; and/or Add mor...

  • Client Service Team ha creato un articolo,

    What’s the difference between Initial Margin, Variation Margin and Total Margin?

    Initial Margin is the minimum balance you need to have in your account to open a position. Variation Margin is the unrealised profit (or loss) on open positions or transactions. Your Total Margin r...

  • Client Service Team ha creato un articolo,

    What’s the maximum leverage I can have?

    Depending on your region, Axi offers up to 400:1 leverage for standard trading accounts.

  • Client Service Team ha creato un articolo,

    What is Blockchain?

    Blockchain is a digitised, decentralised, accounting method developed to facilitate Bitcoin transactions. The technology is used mainly to verify transactions (done by the user community rather tha...

  • Client Service Team ha creato un articolo,

    What is Bitcoin mining?

    Bitcoin mining is the process through which Bitcoins are released and transactions are verified by powerful computers and programs. These transactions are added to the public ledger of a Bitcoin, k...

  • Client Service Team ha creato un articolo,

    What are the advantages of trading Bitcoin with Axi?

    Available on MT4, rather than having to trade it on the Bitcoin Exchange. The rules around trading directly through a Bitcoin Exchange can be confusing. Axi removes the complexity, providing you wi...