Knowledge base
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About Axi
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Trading Accounts
Axi Select
- Come accedo alla dasboard di Axi Select?
- Cos'è un Conto di Allocazione?
- Perché non ho ricevuto le mie credenziali Axi Select?
- Posso iniziare direttamente da una fase più avanzata se soddisfo tutti i requisiti?
- La perdita del 10% si basa sui fondi con cui ho iniziato o considera anche quelli che ho già guadagnato?
- Anche se ho già soddisfatto i requisiti necessari per passare alla fase successiva, non riesco a farlo. Perché?
Axi Elite
- Can I open an Axi Elite account if I have an Islamic faith?
- How do I qualify for an Axi Elite account?
- What is the turnaround time to be enrolled into the Axi Elite program?
- How do i know if I have been successfully enrolled into the Axi Elite program after filling up the application and depositing USD$25,000?
Demo Accounts
- Are the spreads on your demo account the same as live?
- Can I delete trades from my Demo account history?
- How do I back test on a Demo account?
- How do I change my Demo account leverage?
- How do I top up my Demo account with funds?
- Can I trade all products (FX, CFDs, commodities) from one Demo account?
Islamic Trading Account
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Markets
Forex
- How do I know when major economic news announcements are due?
- Can I hold positions over the weekend and major holidays?
- How do I calculate Profit and Loss?
- What is Over The Counter (OTC) trading?
- What is the difference between a Long or Short position in Forex?
- How are currency prices determined?
Metals
- What are the pip values on precious metals?
- How do I calculate the required margin for Gold, Silver, Platinum and Palladium trades?
- What is the minimum trade size for Gold/Silver/Platinum/Palladium?
- What are the trading hours for precious metals?
- What are the trading symbols for Gold, Silver, Palladium and Platinum?
Cryptocurrency CFD
Margins and Leverage
CFDs
- Where do you get the pricing for oil from?
- What type of oil contracts do you offer?
- How do I calculate my margin requirement for a CFD commodity position?
- How do I calculate my margin requirement for an Equity Index position?
- What is the minimum volume I can trade for a CFD product?
- Are there any swap (rollover) charges for CFDs?
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Account and Billing
Account Admin
- Do you charge account maintenance fee?
- What happens to my money if I die?
- How do I appoint a Power of Attorney?
- How can I close my account?
- I forgot my password – what do I do?
- How do I change my leverage?
Account Opening
- My country isn’t on the list to open an account. Why?
- Why was I required to provide additional documents?
- How much money do I need to open a trading account?
- Can I start with a Standard account and change to a Pro account later?
- Can I open a joint account?
- Can my company open an account?
Deposit and Withdrawal
- Will Axi process withdrawals to e-wallets?
- Cosa significano i seguenti termini sulla mia piattaforma: saldo, capitale, margine, margine libero e livello di margine?
- What is considered a 3rd party?
- Can I deposit and withdraw funds to third parties?
- Cosa succede se ho posizioni aperte quando invio una richiesta di prelievo?
- What should I do if the card I used to fund my account with is closed, lost, stolen or expired ?
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Partnerships
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Trading Tools
Copy Trading
- Cosa succede se il prezzo cambia improvvisamente dopo aver copiato un'operazione?
- Il copy trading è regolamentato?
- L'app Axi Copy Trading è regolamentata?
- Voglio che alcuni copiatori smettano di copiare il mio segnale. Come posso fare?
- Ho dimenticato la mia password di Axi Copy Trading. Come posso ripristinarla?
- Come funziona il copy trading?
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General