Account and Billing
Account Admin
- Do you charge account maintenance fee?
- What happens to my money if I die?
- How do I appoint a Power of Attorney?
- How can I close my account?
- I forgot my password – what do I do?
- How do I change my leverage?
Deposit and Withdrawal
- Will Axi process withdrawals to e-wallets?
- What do the following terms on my platform mean: balance, equity, margin, free margin and margin level?
- What is considered a 3rd party?
- Can I deposit and withdraw funds to third parties?
- What if I have open positions when I submit a withdrawal request?
- What should I do if the card I used to fund my account with is closed, lost, stolen or expired ?