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CATEGORIES

  • Regulator
    • Who is covered?

    • How is the Compensation Fund financed?

    • How does it work?

  • Perusahaan dan Jam Kerja
    • Bagaimana cara menghubungi Axi Customer Support?

  • Account Opening
    • My country isn’t on the list to open an account. Why?

    • Why was I required to provide additional documents?

    • How much money do I need to open a trading account?

    See all 11 questions
  • Cara memulai trading dengan Axi
    • Can I place a trade when the market is closed?

    • Can I place a trade via e-mail?

    • Can I trade micro lots and mini lots with Axi?

    See all 4 questions
  • Bonus dan Promosi
    • Apakah Axi menawarkan Bonus Selamat Datang?

  • MT4 Android
    • How do I modify a trade on MT4 for Android?

    • How do I download the Android app for MetaTrader 4 (MT4)?

    • How do I log in to my account using the Android apps for MT4?

    See all 10 questions
  • MT4 Mac
    • How do I set up EAs and indicators on MT4 for Mac?

    • Can I transfer EAs and Indicators from Windows to Mac?

    • How do I install MT4 on a Mac?

  • MT4 iPhone
    • How do I log in to my account using the MT4 iPhone app?

    • How do I log out of the MT4 iPhone app?

    • Can I use the MT4 iPhone app for multiple accounts?

    See all 9 questions
  • MetaTrader 4 Platform
    • How do I know if my EA is active?

    • How do I install an Expert Advisor on MT4?

    • What are offline charts?

    See all 46 questions
  • Margins and Leverage
    • Will I be warned if I have low margin?

    • Can I lose more money than I have in my account?

    • What is a Margin Call?

    See all 6 questions
  • MT4 Troubleshooting
    • Mengapa saya tidak dapat melakukan trading di MT4?

    • Why am I seeing a "Not Enough Money" notification?

    • What does the "Market Closed" notification mean?

    See all 13 questions
  • Pasar
    • Apa itu Perpetual Futures dan bagaimana cara memperdagangkannya?

    • Perbedaan utama antara perpetual futures dan aset kripto

    • Biaya dan charges untuk Perpetual Futures

  • Axi Pilih
    • Mengapa saya menerima peringatan tentang aktivitas trading saya di program Axi Select?

    • Mengapa spread di akun Axi Select saya berbeda dari akun live biasa?

  • Axi Elite
    • Can I open an Axi Elite account if I have an Islamic faith?

    • How do I qualify for an Axi Elite account?

    • What is the turnaround time to be enrolled into the Axi Elite program?

    See all 4 questions
  • Demo Accounts
    • Are the spreads on your demo account the same as live?

    • How do I top up my Demo account with funds?

    • Can I delete trades from my Demo account history?

    See all 10 questions
  • Islamic Trading Account
    • Are there any special conditions I need to know about?

    • Is there any additional cost to open an Islamic account?

    • How do I open an Islamic account?

  • Menarik dari Akun Perdagangan Anda
    • Dapatkah saya membatalkan penarikan?

  • Forex
    • What is the difference between a Long or Short position in Forex?

    • Can I hold positions over the weekend and major holidays?

    • How do I calculate Profit and Loss?

    See all 18 questions
  • Metals
    • What are the pip values on precious metals?

    • How do I calculate the required margin for Gold, Silver, Platinum and Palladium trades?

    • What is the minimum trade size for Gold/Silver/Platinum/Palladium?

    See all 5 questions
  • Saham CFD / Saham
    • Tindakan Korporasi Saham

  • Cryptocurrency CFD
    • What is Bitcoin mining?

    • What are the advantages of trading Bitcoin with AxiTrader?

    • Can I trade Bitcoin with AxiTrader?

    See all 6 questions
  • CFDs
    • Where do you get the pricing for oil from?

    • What type of oil contracts do you offer?

    • How do I calculate my margin requirement for a CFD commodity position?

    See all 14 questions
  • Account Admin
    • Do you charge account maintenance fee?

    • What happens to my money if I die?

    • How do I appoint a Power of Attorney?

    See all 10 questions
  • Penutupan Akun
    • Who are the shareholders/Ultimate Beneficial Owners that I need to declare?

    • How long is the process of opening a corporate account?

    • Do you need any additional documents if I am a resident of the USA or Puerto Rico?

    See all 9 questions
  • Deposit and Withdrawal
    • Will Axi process withdrawals to e-wallets?

    • What do the following terms on my platform mean: balance, equity, margin, free margin and margin level?

    • What is considered a 3rd party?

    See all 14 questions
  • Affiliates
    • How do I become an Introducing Broker?

  • General Support
    • How do I make a complaint?

    • Does Axi have FIFO trade rules?

    • Will you close my live account if it has a zero account balance?

    See all 9 questions

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Still need help?

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Still need help?

We're happy to assist you, whenever you need us.

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Copyright © Axi Support (Int)

Axi is a trading name of AxiTrader Limited (AxiTrader), which is incorporated in St Vincent and the Grenadines, number 25417 BC 2019 by the Registrar of International Business Companies, and registered by the Financial Services Authority, and whose address is Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont Kingstown, St Vincent and the Grenadines.

AxiTrader is 100% owned by AxiCorp Financial Services Pty Ltd, a company incorporated in Australia (ACN 127 606 348). Over-the-counter derivatives are complex instruments and come with a high risk of losing substantially more than your initial investment rapidly due to leverage. You should consider whether you understand how over-the-counter derivatives work and whether you can afford to take the high level of risk to your capital. Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors.

When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset. AxiTrader is not a financial adviser and all services are provided on an execution only basis. Information is of a general nature only and does not consider your financial objectives, needs or personal circumstances. Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any AxiTrader products or services and obtain independent professional advice as necessary.

AxiTrader Limited is a member of The Financial Commission, an international organization engaged in the resolution of disputes within the financial services industry in the Forex market.

The information on this website is not intended for residents of France, overseas French territories, Australia, or New Zealand.