Account and Billing

Account Admin

• Do you charge account maintenance fee?
• What happens to my money if I die?
• How do I appoint a Power of Attorney?
• How can I close my account?
• Can I change the base currency of my account?
• How do I transfer funds between personal accounts?

Account Opening

• My country isn’t on the list to open an account. Why?
• Why was I required to provide additional documents?
• How much money do I need to open a trading account?
• Can I start with a Standard account and change to a Pro account later?
• Does Axi offer Swap Free accounts?
• Can I open a joint account?

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Deposit and Withdrawal

• What if I have open positions when I submit a withdrawal request?
• What should I do if the card I used to fund my account with is closed, lost, stolen or expired ?
• What happens if I want to withdraw but my debit/credit card used for funding has expired?
• What is the minimum I can deposit?
• How long does it take to receive my funds?
• What are the costs of funding and withdrawal on my account?

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