Account and Billing
Account Admin
Account Opening
- My country isn’t on the list to open an account. Why?
- Why was I required to provide additional documents?
- How much money do I need to open a trading account?
- Can I start with a Standard account and change to a Pro account later?
- Does Axi offer Swap Free accounts?
- Can I open a joint account?
Deposit and Withdrawal
- What if I have open positions when I submit a withdrawal request?
- What should I do if the card I used to fund my account with is closed, lost, stolen or expired ?
- What happens if I want to withdraw but my debit/credit card used for funding has expired?
- What is the minimum I can deposit?
- How long does it take to receive my funds?
- What are the costs of funding and withdrawal on my account?