Base de conocimientos
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About Axi
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MetaTrader 4
MT4 Android
- How do I log in to my account using the Android apps for MT4?
- How do I modify a trade on MT4 for Android?
- Can I use multiple accounts on MT4 for Android?
- How do I download the Android app for MetaTrader 4 (MT4)?
- How do I log out of MT4 for Android?
- How do I add currency pairs to the Quotes list on MT4 for Android?
MT4 Mac
MT4 iPhone
- How do I log in to my account using the MT4 iPhone app?
- How do I log out of the MT4 iPhone app?
- Can I use the MT4 iPhone app for multiple accounts?
- How do I modify a trade on the iPhone app for MT4?
- How do I add currency pairs to the Quotes list on my MT4 iPhone app?
- Can I use indicators on the MT4 iPhone app?
MetaTrader 4 Platform
- How do I know if my EA is active?
- How do I install an Expert Advisor on MT4?
- What are offline charts?
- Why does my platform not perform the live update?
- Why are there gaps on my chart? How do I fix these gaps?
- What does OHLC on a chart mean?
MT4 Troubleshooting
- What is an Investor Password?
- The chart price appeared to reach my Take Profit but did not trigger. Why?
- What is an Invalid Stop Loss (SL) or Take Profit (TP)?
- What are "Off Quotes"?
- What does the "Market Closed" notification mean?
- Why am I seeing a "Not Enough Money" notification?
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Trading Accounts
Axi Select
- ¿Cómo inicio sesión en el panel de control de Axi Select?
- ¿Qué es una cuenta de asignación?
- ¿Por qué no he recibido mis credenciales de Axi Select?
- ¿Puedo comenzar directamente en una fase más avanzada si cumplo con todos los requisitos?
- ¿La pérdida del 10% se basa en el dinero con el que comencé o en el dinero que ya he ganado?
- Aunque ya he calificado para los criterios necesarios para pasar a la siguiente fase, no puedo hacerlo. ¿Por qué es eso?
Axi Elite
- Can I open an Axi Elite account if I have an Islamic faith?
- How do I qualify for an Axi Elite account?
- What is the turnaround time to be enrolled into the Axi Elite program?
- How do i know if I have been successfully enrolled into the Axi Elite program after filling up the application and depositing USD$25,000?
Demo Accounts
- Are the spreads on your demo account the same as live?
- How do I top up my Demo account with funds?
- Can I delete trades from my Demo account history?
- How do I back test on a Demo account?
- How do I change my Demo account leverage?
- Can I trade all products (FX, CFDs, commodities) from one Demo account?
Islamic Trading Account
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Markets
Forex
- What is the difference between a Long or Short position in Forex?
- Can I hold positions over the weekend and major holidays?
- ¿Cómo calculo las pérdidas y ganancias?
- What is Over The Counter (OTC) trading?
- How are currency prices determined?
- What’s the difference between a Pip, Tick and Point?
Metals
- What are the pip values on precious metals?
- How do I calculate the required margin for Gold, Silver, Platinum and Palladium trades?
- What is the minimum trade size for Gold/Silver/Platinum/Palladium?
- What are the trading hours for precious metals?
- What are the trading symbols for Gold, Silver, Palladium and Platinum?
Cryptocurrency CFD
Margins and Leverage
CFDs
- Where do you get the pricing for oil from?
- What type of oil contracts do you offer?
- How do I calculate my margin requirement for a CFD commodity position?
- How do I calculate my margin requirement for an Equity Index position?
- What is the minimum volume I can trade for a CFD product?
- Are there any swap (rollover) charges for CFDs?
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Account and Billing
Account Admin
- Do you charge account maintenance fee?
- What happens to my money if I die?
- How do I appoint a Power of Attorney?
- How can I close my account?
- I forgot my password – what do I do?
- How do I change my leverage?
Deposit and Withdrawal
- Estamos mejorando nuestra política de retiros
- Will Axi process withdrawals to e-wallets?
- Qué significan los siguientes términos en mi plataforma: saldo, crédito, capital, margen, margen libre y nivel de margen?
- What is considered a 3rd party?
- Can I deposit and withdraw funds to third parties?
- Qué ocurre si tengo posiciones abiertas cuando solicito una retirada de fondos?
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Partnerships
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Trading Tools
Copy Trading
- Am I able to close the trades I have copied myself?
- Are other traders able to copy my trades?
- Are you able to see a copy traders open trades before you copy them?
- Can I control the number of trades I want to copy from someone?
- Can I view my opened trades through both Axi & MetaTrader 4?
- Do I have to have an account with Axi to register in the Axi Copy Trading app?
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General