
Client Service Team
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Activity overview
Latest activity by Client Service Team-
Client Service Team created an article,
Troubleshooting: How do I fix common errors / problems with Axi Copy Trading?
Below is a list of common errors in the Axi Copy Trading platform and how to troubleshoot. Copier is unable to find a signal on the Axi Copy Trading “Discover” page. Please note: the app name and s...
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Client Service Team created an article,
Can I transfer money to Axi from a different broker?
Unfortunately, direct broker-to-broker transfers are not permitted. Please withdraw the funds from your previous broker, then add the funds to your Axi account using any of the options on our fundi...
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Client Service Team created an article,
What is staking?
Staking is a benefit gained from holding certain cryptocurrencies and earning rewards and strengthening the security and efficiency of the blockchain. This works like interest-bearing time deposit ...
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Client Service Team created an article,
What is the difference between cryptoassets and cryptocurrency CFDs?
Cryptoassets Cryptocurrency CFDs Investing in a crypto asset means taking ownership of a portion of the asset e.g., you could buy some Bitcoin and store it in a digital wallet. The only way...
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Client Service Team created an article,
How do I trade Commodities CFDs?
You can trade a wide range of commodities at Axi, including oil and energy, US and UK crude oil, and natural gas, alongside raw agricultural materials such as coffee, cocoa, and soybeans. Commoditi...
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Client Service Team created an article,
What precious metals can I trade?
Precious metals are available to trade with Axi as Bullion Spot CFDs or Futures CFDs. For Bullion Spot CFDs, trading instruments include Gold (XAUGBP, XAUAUD, XAUUSD, XAUEUR), Platinum (XPTUSD) and...
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Client Service Team created an article,
What markets can I trade using the Axi Trading Platform?
The Axi mobile trading app allows you to trade across a variety of global markets, including: Share CFDs Cryptocurrency CFD Perpetual Futures Forex Indices Commodities
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Client Service Team created an article,
Will I be warned if I have low margin?
While Axi does send margin call notifications once the margin level reaches below 100%, clients must not rely on notifications before taking action. Axi cannot and does not guarantee that margin ca...
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Client Service Team created an article,
How do I zoom in / out of a chart on the MT4 app? (iPhone)
You can zoom in or out of a chart by pinching your fingers together across the screen, in the same way the zoom function operates on standard iPhone Photo applications.
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Client Service Team created an article,
Can I use Indicators and Expert Advisors on the MT4 app for iPhone?
Indicators Note: For the best display of indicators, we recommend tilting your iPhone to a landscape (horizontal) setting. Yes, indicators are available through the MT4 iOS app by default. To view ...