Account and Billing
Learn about funds, setting up an account, altering your account details and depositing and withdrawing money with Axi.
Corporate Account
- Who are the shareholders/Ultimate Beneficial Owners that I need to declare?
- How long is the process of opening a corporate account?
- Is there any additional document required if I am a citizen/resident of the US or Puerto Rico?
- Can a corporate account apply for Axi Elite/ Wholesale / Sophisticated investor?
- What are the Corporate Documents required?
- What are bearer shares?
Cryptocurrency Deposits
- Are there any crypto deposit restrictions?
- Are there any crypto withdrawal restrictions?
- Are there any fees when depositing cryptocurrencies to my trading account?
- Do I need to indicate a Tag for Ripple and Stellar payments?
- How can I confirm whether I hold USDT ERC-20?
- What cryptocurrencies does Axi support?
Client Money
Account Admin
- Do you charge account maintenance fee?
- What happens to my money if I die?
- How do I appoint a Power of Attorney?
- How can I close my account?
- I forgot my password – what do I do?
- How do I change my leverage?
Account Opening
- My country isn’t on the list to open an account. Why?
- Why was I required to provide additional documents?
- How much money do I need to open a trading account?
- Can I start with a Standard account and change to a Pro account later?
- Does Axi offer Swap Free accounts?
- Can I open a joint account?
Deposit and Withdrawal
- We are improving our withdrawal policy
- Will Axi process withdrawals to e-wallets?
- Are Broker to Broker transfers allowed?
- Withdrawal Status Explained
- What is considered a 3rd party?
- Can I deposit and withdraw funds to third parties?