I forgot my password – what do I do?

There are many ways how you can reset/change your password:

1. Reset directly via Client Portal.

You can access the following link to reset your password: https://clientportal.axi.com/password-reset-request.aspx A new PIN will be notified through your registered mobile number or email address. Please also double-check your junk mailbox for the email.

2. Reset via MT4 platform (laptop only):

- Open your MT4 platform
- Click "Tools"
- Click "Options"

- On the "Server "tab, click the "Change" button

- Type your current master password

- Click "Change master password"

- Type the new master password & confirm

3. You can reset your password directly at the Axi website.

If your browser can not display the Captcha image, please clear your history/cookies/catches or use a different browser option and retry.

Please note: Changing your MT4 password will also change your Client Portal password.
To reset a password on a Demo account or for any other issues, please contact Client Services.