Please login to your Client Portal to add a new bank account.
For clients who see Bank Transfer in their withdrawal method, to add a new bank account, please click "Bank Accounts" on left-hand panel > choose "New Account" > input your bank information and upload a recent bank statement (in a PDF format or photo of a paper document) > click "Save and Submit".
Make sure all the information is correctly added and matches your Bank Statement. Your bank account information will be checked and verified within 2 business days once received. Once your bank account is verified, you can request for withdrawal.
For clients who see Internet Banking in their withdrawal method, you can add bank account information along with your withdrawal request. Please click on Internet Banking withdrawal method > input the bank information and upload your bank statement (in a PDF format or photo of a paper document) > input your withdrawal amount > click Submit. Your bank account and withdrawal request will be checked and verified within 2 business days once received.
Please note that our processing team may contact you via email for more information if needed.
Do look out for our email during this time.