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Arlo
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How can we help?

Check our self-serve options or use our search.

Will I be charged inactivity fees?

You will only be charged an inactivity fee if your account remains completely inactive for 12 months or longer, meaning there are no open trades or positions during that period.

Can I reduce the inactivity fee?

The inactivity fee is a standard fee that is applied to all accounts that remain inactive for a specified period. The fee amount is determined based on various factors, including operational costs, regulatory requirements, and industry best practices.

If you believe an inactivity fee has been incorrectly applied to your account, please contact our client service team for further assistance. They will review your account history and provide you with a detailed explanation.

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Other resources

Other information you may find useful

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