Third-party withdrawals

A “third-party payment” is considered any payment method (e.g. card, bank account, or e-wallet) which is not held in your name (account holder’s name).

All withdrawals from your Axi account must be to an account in your name.

In the event we suspect third-party funding has occurred, we reserve the right to return the funds to the remitter and retain the balance in your account, pending verification of proof of identity and the source of funds before processing. In the absence of verification, we reserve the right to retain the balance in your account and you will not be permitted to withdraw the balance of your account.

Axi does not process withdrawals to third parties. All requests of this nature will be cancelled.

Please note: Business cards – including those under the account holder’s name – are also considered third party and will not be accepted.