Can I open a new account if my old Axi account has been inactive/archived?
Yes. If you intend to continue trading with Axi, you can apply for a new account directly through our website. Please be aware that you must use a new email address that has not been previously associated with Axi.
Additionally, we will need to close the existing archived account to proceed with the new account application. To initiate the account closure process, please get in touch with our Client Services team.
I started an account application with Axi a few months ago but did not complete it. Can I complete it now?
If you began your account application within the last 6 months, there's no need to start a new application. You can simply resume from where you left off by resetting your password.