Once you have successfully made a deposit or withdrawal, you can save, view, update, and remove any saved method from within the Axi Client Portal.

IMPORTANT: All payments must come from an account in your name. Payments received from Joint Accounts will be accepted if the trading account holder is one of the parties to the joint account. In the event we suspect third-party funding has occurred, we reserve the right to return the funds to the remitter and retain the balance in your account, pending verification of proof of identity and the source of funds before processing. In the absence of verification, we reserve the right to retain the balance in your account and you will not be permitted to withdraw the balance of your account.

Adding a new payment method

To fund your account using a different payment method, such as adding an additional credit card, log in to the Axi Client Portal, select “Funds,” then click “Add Funds.”

Choose a new funding method (e.g., Credit Card, Cryptocurrency), input all the required information, and click ‘Submit.’

Please note: For cryptocurrencies, the Refund Address means your cryptocurrency wallet address (if different from your Token Receipt Address).