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  1. Axi Support (AU)
  2. MetaTrader 4
  3. MT4 Troubleshooting

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MT4 Troubleshooting

  • What is an Invalid Stop Loss (SL) or Take Profit (TP)?
  • What are "Off Quotes"?
  • What does the "Market Closed" notification mean?
  • Why am I seeing a "Not Enough Money" notification?
  • MetaTrader 4 Connectivity Issues
  • What does the "Old Version" notification mean?
  • What does the "Trade is disabled" notification mean?
  • What does the "Invalid Account" notification mean?
  • What should I do if MT4 cannot connect?

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Axi is a brand name of AxiCorp Financial Services Pty Ltd (AxiCorp). AxiCorp (ACN 127 606 348 and NZBN 9429042567608) holds an Australian Financial Services Licence (AFSL number 318232).

Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors. You could lose your initial investment. Investing in CFDs does not provide any entitlement, right or obligation to the underlying financial asset.

Information contained on this website is of a general nature only. AxiCorp does not consider your financial objectives or personal circumstances. AxiCorp recommends that you seek independent advice.

All services are provided on an execution-only basis and no communication should be construed as a recommendation to buy, hold or sell any of the financial products issued by AxiCorp.

A Product Disclosure Statement (PDS) for our financial products and our Financial Services Guide (FSG) are available at our website or can be obtained free of charge by calling AxiCorp on 1300 888 936 (+61 2 9965 5830). The PDS and the FSG are important documents and should be reviewed prior to opening an account with AxiCorp and deciding whether to acquire, hold or dispose of AxiCorp's financial products.

The information on this website is intended for Australian and New Zealand residents only.