Client Service Team
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Activity overview
Latest activity by Client Service Team-
Client Service Team created an article,
Axi Copy Trading Troubleshooting
Below is a list of common errors in the Axi Copy Trading platform and how to troubleshoot. Copier is unable to find a signal on the Axi Copy Trading “Discover” page. Please note: the app name and s...
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Client Service Team created an article,
Are Broker to Broker transfers allowed?
No, transfers from Broker to Broker are not permitted.
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Client Service Team created an article,
What is the difference between cryptoassets and cryptocurrency CFDs?
Cryptoassets Cryptocurrency CFDs Investing in a crypto asset means taking ownership of a portion of the asset e.g., you could buy some Bitcoin and store it in a digital wallet. The only...
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Client Service Team created an article,
Trading Commodities CFD
You can trade a wide range of commodities at Axi, including oil and energy, such as US and UK crude oil, and natural gas, alongside raw agricultural materials such as coffee, cocoa, and soybeans. C...
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Client Service Team created an article,
Precious metals available to trade
Precious metals are available to trade with Axi as Bullion Spot CFDs or Futures CFDs. For Bullion Spot CFDs, trading instruments include Gold (XAUGBP, XAUAUD, XAUUSD, XAUCHF, XAUEUR), Platinum (XPT...
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Client Service Team created an article,
Withdrawal Status Explained
A withdrawal will transition through different statuses prior to being released from Axi. The below table outlines each status. Status Information Account Verification Pending Your requ...
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Client Service Team created an article,
How do I zoom in/out of the chart on my iPhone app?
You can zoom in or out of a chart by pinching your fingers together across the screen, in the same way the zoom function operates on standard iPhone Photo applications.
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Client Service Team created an article,
Can I use Indicators and Expert Advisors on iPhone MT4?
Indicators For the best display, we recommend tilting your iPhone to a landscape (horizontal) setting. Yes, indicators are available through the MT4 iOS app by default. To view a list of indicators...
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Client Service Team created an article,
What happens if I lose connection on the MT4 for iOS?
If you lose connection, you will be automatically logged out of the account. However, any open or pending positions will still remain connected to the server and active on the account.
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Client Service Team created an article,
Can I use multiple accounts on the MT4 iPhone app?
It is only possible to log into one account at a time using the MetaTrader 4 app. However, you are able to switch between your accounts. To switch between accounts: Go to 'Settings' and the top it...