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  1. Axi Support (AU)
  2. Account and Billing

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Account and Billing

Client Money

  • Unclaimed Monies
  • What is the maximum coverage?
  • Who is covered?
  • How is the Compensation Fund financed?
  • How does it work?

Account Admin

  • Do you charge account maintenance fee?
  • What happens to my money if I die?
  • How do I appoint a Power of Attorney?
  • How can I close my account?
  • I need to download my platform again. Where can I find the link?
  • I forgot my password – what do I do?
See all 11 articles

Account Opening

  • My country isn’t on the list to open an account. Why?
  • Why was I required to provide additional documents?
  • How much money do I need to open a trading account?
  • Can I start with a Standard account and change to a Pro account later?
  • Does Axi offer Swap Free accounts?
  • Can I open a joint account?
See all 12 articles

Deposit and Withdrawal

  • Withdrawal Status Explained
  • What is considered a 3rd party?
  • Can I deposit and withdraw funds to third parties?
  • What if I have open positions when I submit a withdrawal request?
  • What should I do if the card I used to fund my account with is closed, lost, stolen or expired ?
  • Can I add a new Bank account to withdraw to?
See all 15 articles

Copyright © Axi Support (AU).

Axi is a brand name of AxiCorp Financial Services Pty Ltd (AxiCorp). AxiCorp (ACN 127 606 348 and NZBN 9429042567608) holds an Australian Financial Services Licence (AFSL number 318232).

Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors. You could lose your initial investment. Investing in CFDs does not provide any entitlement, right or obligation to the underlying financial asset.

Information contained on this website is of a general nature only. AxiCorp does not consider your financial objectives or personal circumstances. AxiCorp recommends that you seek independent advice.

All services are provided on an execution-only basis and no communication should be construed as a recommendation to buy, hold or sell any of the financial products issued by AxiCorp.

A Product Disclosure Statement (PDS) for our financial products and our Financial Services Guide (FSG) are available at our website or can be obtained free of charge by calling AxiCorp on 1300 888 936 (+61 2 9965 5830). The PDS and the FSG are important documents and should be reviewed prior to opening an account with AxiCorp and deciding whether to acquire, hold or dispose of AxiCorp's financial products.

The information on this website is intended for Australian and New Zealand residents only.