Will you close my live account if it has a zero account balance? Client Service Team 29 July 2021 02:53 Updated Axi will not close an account with a zero balance unless it is requested by the client. Related articles How can I close my account? How can I create a Demo account on the MT4 trading platform? How can I get a tax statement for the year for my account? Where are your trading servers located? What if my account balance falls below my margin requirement?