I do not have access to my accounts, how can I trade? Client Service Team 23 June 2022 06:53 Updated If you are unable to login to your trading account then you are only able to close the trade by speaking directly with the Dealing Desk. Please see ‘Am I able to place trades via email or telephone’. Related articles I forgot my password – what do I do? How much money do I need to open a trading account? How can I close my account? What does the "Trade is disabled" notification mean? How do I zoom in/out of my chart?