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Why was my order not executed?

The chart price reached my Take Profit but did not trigger

Charts show the Bid price only so they should not be relied on solely to determine the actual market Offer. The spread must also be considered within the context of different order types and how they are triggered:

  • For a Buy Limit, the market must be Offered at, or below, your chosen level.
  • For a Sell Limit, the market must be Bid at, or above, your chosen level.
  • For a Buy Stop, the market must be Offered at, or above, your chosen level.
  • For a Sell Stop, the market must be Bid at, or below, your chosen level.

To view the Offer price on your chart, you can use the Custom Indicators available to show it.

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