Understanding Return to Source and Profit Rules

A.       Return to Source

All withdrawal methods are subjected to Return to Source (RTS). This means that the client can only withdraw up to the amount they deposit with the specific method they used to deposit before any other withdrawal method is made available in their portal.

In other words, you can only withdraw up to the amount you have deposited before profits. You must withdraw the full balance from the account because the remaining balance is less than the minimum withdrawal amount for the method. This means you must withdraw the remaining RTS (return to source) shown for your account.

You need to input the amount into the Bank currency field and click re-calculate to get the amount in normal currency (this will clear the full RTS amount and the client can withdraw via other methods).

IMPORTANT: You need to withdraw the RTS balance, and this rule cannot be changed or skipped. If you no longer have access to the specific credit or debit card associated with your RTS balance (e.g., lost, expired, or canceled), you will need to provide a letter from your bank confirming that the account has been closed. However, if the card is lost or no longer in your possession, as long as the bank account linked to the card is still active, you will continue to receive the funds.

B.       Profits

All profits must be withdrawn via the available method.

C.      Open positions

When you make a withdrawal, the nominated amount is automatically deducted from your available equity and will no longer be available to cover open positions.

Before making a withdrawal request, please ensure you carefully consider the amount of margin required to hold open positions and ensure you retain enough to cover your needs. Managing margin and risk is the sole responsibility of the client and Axi cannot accept any responsibility if your withdrawal results in trades being stopped out.