Updating a Payment Method

Debit/Credit Card

To update details related to a debit/credit card (e.g., incorrect expiration date, typo on the cardholder's name), you will need to provide photographic copies of the front and back of the card. This verification is required to help ensure the security and protection of your account. 

Please note: All photos must clearly display the full card, with all four corners visible. 

 The Front copy must show the following details:  

• Cardholder name 
• Expiry date 
• Name of the bank/institution 
• First AND last four digits of the card number – IMPORTANT: For additional security, please ensure the center 8 digits are covered before submitting the image 

For the Back copy, it must show the following details 

• Your signature - IMPORTANT: For additional security, please ensure your CVC2/CVV2 number (last 3 digits) is covered before submitting the image 

Please note: For the security of your account, additional information may be requested.