Contacting the Customer Support Team

What hours is Axi open?

The Axi Client Services team is available 24 hours, 5 days a week from 08:00 am Australian Eastern Standard Time (AEST) Monday morning to 08:00 am AEST Saturday. 

How do you contact Axi?

Australian clients can call our Client Services team on our toll-free number: 1300 888 936.  New Zeland clients can contact us using the following number: 0800 480 404.

If you are calling internationally, please phone +61 2 9965 5830, or use the relevant number on our Contact Us page.

You can also reach out to us at any time via our Live Chat function on our website, or our social media channels.