Internal Transfer is a tool you can use to transfer funds between your (account holder) trading accounts, under the same jurisdiction. To make an internal transfer, log in to the Axi Client Portal, go to the “Funds” tab, and select “Transfer Funds.”
You can then choose the account you wish to send funds from and to.
Alternatively, you can click on “Trading Account,” select “My Accounts,” then click on the icon in the right corner that displays a row of 3 dots. Choose the “Transfer Funds” option and then select the accounts you want to transfer from/to.
This option can also be used to transfer funds between an individual and a joint account, provided the same account holder is present on both accounts.
Problem with Internal Transfers
If you are unable to process an internal transfer directly from the Client Portal, please contact our Customer Support Team with the following details and our team can help with the request:
- From: The trading account number you wish to transfer funds from
- To: The trading account number you wish to transfer funds to
- Amount: The amount you wish to transfer, and its currency
Please note: Before making an internal transfer, please ensure you do not have any Open or Pending positions in the trading account you wish to send funds from.