Everything else to know about Signal Providers
I want some copiers to stop copying my signal. How can I do that?
Please kindly provide your account number and email address, indicating the account number and full name of the copier you wish to stop copying you. Thereafter, we will forward it to our Pelican Team to prevent them from doing so. Once this has been done, you will be informed.
Copiers can’t find my signal on the Discover page, why is that so?
Please be informed that the App name and the Signal name are two different things.
To create a signal name, go to the “Account” tab, choose “Edit Profile”, and click on Signal Name entering a signal name. This is the name users can search on the Discovery page.
Can I see a signal provider’s open trades before I copy them?
No, this is not possible unless you copy them. However, you can view their past performances and the markets that they have traded.
To do this, navigate to the “Signals” section. You can then click on the trader you want to copy and view a summary of the trader’s past performances.