Client Service Team
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Client Service Team hat einen Beitrag erstellt
Do you charge account maintenance fee?
We do not charge account maintenance fee on active accounts. However, we do charge a fee on inactive accounts (“inactivity fee”) Inactive Accounts are accounts that have had no open trades for ...
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Client Service Team hat einen Beitrag erstellt
Can I open an Axi Elite account if I have an Islamic faith?
Yes you can. We offer a swap-free Islamic Elite trading account available in USD currency only. You may reach out to us through our live chat, email or give us a call and we will help you through t...
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Client Service Team hat einen Beitrag erstellt
How do I qualify for an Axi Elite account?
To qualify for an Axi Elite account, you must have an account balance of USD 25,000 and be a professional investor.
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Client Service Team hat einen Beitrag erstellt
What is the turnaround time to be enrolled into the Axi Elite program?
The turnaround time is about 3-5 business days to be successfully enrolled into the program.
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Client Service Team hat einen Beitrag erstellt
How do i know if I have been successfully enrolled into the Axi Elite program after filling up the application and depositing USD$25,000?
You may reach out to us through our live chat, email or give us a call to confirm your enrolment status.
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Client Service Team hat einen Beitrag erstellt
Kann ich Kunden empfehlen, ohne ein Affiliate oder IB zu sein?
Axi hat ein Bonusprogramm namens „Freunde empfehlen“ aufgelegt für Bestandskunden, die Freunde oder Bekannte empfehlen, die zu aktiven Axi-Kunden werden. Um sich für den „Freunde empfehlen“-Bonus z...
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Client Service Team hat einen Beitrag erstellt
What is the maximum coverage?
The Compensation Fund will only cover judgments up to €20,000 per client.
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Client Service Team hat einen Beitrag erstellt
Who is covered?
It is very important to understand that fund will only be used for a judgment that has been made by the Financial Commission; a member’s entire client base is not entitled to a payout from the comp...
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Client Service Team hat einen Beitrag erstellt
How is the Compensation Fund financed?
The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund.
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Client Service Team hat einen Beitrag erstellt
How does it work?
The Compensation Fund acts as an insurance policy for members’ clients. This fund will be held in a separate bank account and be only used should a member refuse to adhere to a judgment from the Fi...